ssbet
Privacy Policy
Your privacy matters to ssbet. This Privacy Policy explains exactly what personal information we collect, why we collect it, how it is stored and protected, and what your rights are as a data subject under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). Please read this document carefully before using ssbet.
What ssbet Does to Protect Your Data
These six principles summarize how ssbet handles the personal data of every Filipino player on our platform. Full legal details follow in the policy below.
Encrypted at All Times
All personal data transmitted between your device and ssbet is protected by 256-bit SSL/TLS encryption. Stored data is encrypted at rest using AES-256. Your credentials are hashed โ never stored in plain text.
Collected with Consent
ssbet only collects personal data for clearly defined purposes. By registering an account, you consent to the data practices described in this policy. You may withdraw consent for non-essential processing at any time.
Never Sold to Third Parties
ssbet does not sell, rent, or trade your personal information to any third party for their marketing purposes. Data is shared only with essential service partners under strict data processing agreements.
Retained Only as Needed
ssbet retains your data only for as long as necessary to fulfill the purpose for which it was collected, or as required by PAGCOR regulations and Philippine law. Inactive account data is reviewed periodically for deletion eligibility.
Your Rights Respected
Under RA 10173, you have the right to access, correct, delete, object to, and port your personal data. ssbet honors all valid data subject rights requests within the timeframes mandated by the National Privacy Commission.
Breach Notification
In the unlikely event of a personal data breach affecting your information, ssbet will notify you and the National Privacy Commission (NPC) within the timeframes required by the Data Privacy Act and NPC Circular No. 16-03.
Who This Policy Applies To: This Privacy Policy applies to all visitors to ssbet.cam and all registered account holders of ssbet ("Players," "Users," "you"). It covers personal data collected through the ssbet website, mobile browser platform, and any communication channels operated by ssbet, including live chat and email support.
ssbet ("ssbet," "we," "us," "our") is the operator of the online casino and sportsbook platform available at ssbet.cam. ssbet is licensed and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR) and operates in full compliance with Philippine law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
For the purposes of the Data Privacy Act, ssbet is the Personal Information Controller (PIC) with respect to the personal data of all players and platform users. ssbet has appointed a Data Protection Officer (DPO) whose contact details are provided in Section 14 of this policy.
ssbet serves Filipino players primarily in Metro Manila, Cebu, Davao, Quezon City, Makati, and across all regions of the Philippines. We are registered with the National Privacy Commission (NPC) of the Philippines as required by law.
ssbet collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect include:
| Category | Data Collected | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender, government ID number (e.g., PhilSys ID, SSS, Passport) | Required |
| Contact Data | Mobile number (Globe/Smart), email address, residential address (barangay, city, province) | Required |
| Financial Data | GCash number, Maya account, bank account details (BPI, BDO, Metrobank), transaction history | Required |
| KYC Documents | Government-issued ID images, selfie for liveness check, proof of address documents | Required |
| Gaming Data | Bets placed, games played, win/loss history, session duration, game preferences, sportsbook activity | Required |
| Technical Data | IP address, device type, browser, OS, cookies, session tokens, login timestamps | Auto-collected |
| Communications | Live chat transcripts, support email content, feedback submitted to ssbet | If applicable |
ssbet collects personal data through the following means:
- Account Registration: When you create an ssbet account, you voluntarily provide identity and contact data.
- KYC Verification: Document uploads and selfie submissions provided during identity verification.
- Deposits and Withdrawals: Payment method details shared when processing financial transactions via GCash, Maya, or bank transfer.
- Gameplay Activity: Data generated automatically as you interact with casino games, slot machines, or the sportsbook.
- Cookies and Analytics: Automatically collected technical data when you browse ssbet.cam, as described in Section 7.
- Support Interactions: Information you provide when contacting ssbet via live chat or email.
- Responsible Gaming Tools: Self-declared limits, cool-off requests, and self-exclusion applications.
ssbet processes your personal data only for the following specified, explicit, and legitimate purposes:
- Account Management: Creating, maintaining, and verifying your ssbet account.
- Identity Verification (KYC): Confirming that you are who you say you are, that you are 21 years of age or older, and that you are legally permitted to use ssbet.
- Transaction Processing: Processing deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, USDT, Coins.ph, and 7-Eleven CLiQQ.
- Anti-Money Laundering (AML) Compliance: Fulfilling ssbet's obligations under the Philippine Anti-Money Laundering Act (RA 9160, as amended) and PAGCOR's AML framework.
- Fraud Prevention and Security: Detecting and preventing unauthorized account access, fraudulent transactions, and platform abuse.
- Responsible Gaming: Monitoring gaming behavior to identify potential problem gambling indicators and applying responsible gaming tools where appropriate.
- Customer Support: Responding to your queries, complaints, and account issues.
- Legal Compliance: Meeting our obligations under PAGCOR regulations, RA 10173, AMLA, and any applicable court orders or regulatory directives.
- Platform Improvement: Analyzing aggregated, anonymized usage data to improve ssbet's products, features, and user experience.
- Marketing Communications: Sending you promotional information about ssbet bonuses and offers, where you have provided consent and have not opted out.
Under Section 12 and 13 of the Data Privacy Act of 2012, ssbet relies on the following legal bases for processing your personal data:
- Contractual Necessity: Processing required to fulfill the contract between you and ssbet (e.g., account creation, payment processing, game provision).
- Legal Obligation: Processing necessary to comply with Philippine law, PAGCOR regulations, AMLA requirements, and NPC directives.
- Legitimate Interest: Processing necessary for ssbet's legitimate interests in fraud prevention, platform security, and responsible gaming, where these interests are not overridden by your rights and freedoms.
- Consent: Processing for purposes beyond the above โ such as direct marketing communications โ where you have given explicit, freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time by contacting ssbet support or updating your account notification preferences.
ssbet does not sell, rent, or trade your personal data to third parties. ssbet may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual safeguards:
- PAGCOR: As the issuing regulator of ssbet's license, PAGCOR may require access to player data for regulatory audits, dispute resolution, or investigation of suspicious activity.
- Philippine Government Authorities: Including the Anti-Money Laundering Council (AMLC), National Bureau of Investigation (NBI), or courts, when lawfully required by court order, subpoena, or regulatory mandate.
- Payment Service Providers: GCash (GXI), Maya (Paymaya Philippines), BPI, BDO, Metrobank, and other payment processors, solely to execute financial transactions you initiate.
- KYC and Identity Verification Providers: Accredited identity verification partners engaged to fulfill KYC obligations under PAGCOR's licensing conditions.
- IT Infrastructure and Cloud Providers: Hosting, database, and security service providers operating under data processing agreements that bind them to confidentiality and security obligations.
- Fraud Prevention and AML Services: Third-party screening tools used to check against sanctions lists, PEP (Politically Exposed Persons) databases, and adverse media sources as required by AMLA.
All third-party service providers engaged by ssbet are required to maintain the confidentiality and security of personal data and are prohibited from using it for any purpose other than the specific service for which they are engaged.
ssbet uses cookies and similar tracking technologies on ssbet.cam to provide a functional, secure, and personalized platform experience. Cookies are small data files stored on your device when you visit our site.
ssbet uses the following categories of cookies:
- Strictly Necessary Cookies: Required for the platform to function. These include session authentication tokens, security cookies, and fraud prevention cookies. These cannot be disabled without breaking the platform.
- Performance and Analytics Cookies: Collect anonymized data about how players use ssbet.cam (pages visited, time on site, error rates). Used to improve platform performance and user experience. These are disabled if you opt out of non-essential cookies.
- Functional Cookies: Remember your preferences such as language settings, last-visited game categories, and notification preferences.
- Responsible Gaming Cookies: Track session duration locally to power session time alerts for players who have enabled this feature.
You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will affect your ability to log in to ssbet and use core platform features.
ssbet implements technical, organizational, and physical security measures appropriate to the risk level of the personal data we process. These measures include:
- Encryption in Transit: All data exchanged between your browser and ssbet.cam is protected by TLS 1.2/1.3 (256-bit SSL). We enforce HTTPS across the entire platform.
- Encryption at Rest: Sensitive stored data, including KYC documents and financial records, is encrypted using AES-256 encryption.
- Password Security: Account passwords are stored as salted cryptographic hashes (bcrypt). Plain-text passwords are never stored or logged.
- Access Controls: Internal access to personal data is restricted on a strictly need-to-know basis. All data access by ssbet staff is logged and subject to regular audit review.
- Two-Factor Authentication: SMS-based 2FA is available for all player accounts and is strongly recommended. Administrative access to ssbet systems requires mandatory 2FA.
- Penetration Testing: ssbet engages independent security firms to conduct regular penetration testing and vulnerability assessments.
- Intrusion Detection: Real-time monitoring for suspicious login patterns, unusual transaction activity, and unauthorized data access attempts.
Despite these measures, no system is completely immune to risk. ssbet cannot guarantee absolute security but commits to taking all reasonably practicable steps to protect your data and to notify you promptly in the event of a breach affecting your information.
ssbet retains personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | PAGCOR licensing requirements |
| KYC Documents | 5 years from date of submission | AMLA compliance (RA 9160) |
| Financial Transaction Records | 5 years from transaction date | AMLA and PAGCOR regulations |
| Gaming History | 3 years from date of activity | PAGCOR audit requirements |
| Support Communications | 2 years from resolution date | Dispute resolution purposes |
| Marketing Consent Records | 3 years from last interaction | NPC consent guidelines |
| Technical & Log Data | 12 months from collection | Security and fraud detection |
Upon expiry of applicable retention periods, ssbet securely destroys or anonymizes personal data in a manner that prevents reconstruction or re-identification.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ssbet. You may exercise these rights by submitting a request to our Data Protection Officer as described in Section 14.
Request a copy of the personal data ssbet holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data we hold about you.
Request deletion of your data where it is no longer necessary, or where you withdraw consent and no other legal basis applies.
Object to processing of your data based on legitimate interest, including direct marketing communications from ssbet.
Receive your personal data in a structured, commonly used, machine-readable format for transfer to another controller.
Lodge a complaint with the National Privacy Commission (NPC) if you believe ssbet has violated your data privacy rights.
ssbet will respond to valid data subject rights requests within 15 working days of receipt, as required by NPC guidelines. Complex requests may require up to 30 days; you will be notified if this applies. ssbet will not charge a fee for reasonable requests.
ssbet does not knowingly collect personal data from individuals under 21 years of age. As an online gambling platform regulated by PAGCOR, ssbet is strictly prohibited from allowing access to persons under 21 years of age under Philippine gambling law.
If you are a parent or legal guardian and believe that a person under 21 may have registered an ssbet account, please contact our Data Protection Officer immediately at the details provided in Section 14.
ssbet's primary operations and data processing infrastructure are based in the Philippines. In certain circumstances, personal data may be processed by third-party service providers whose systems are located outside the Philippines โ for example, cloud infrastructure providers or international fraud prevention platforms.
Where such cross-border transfers occur, ssbet ensures that:
- The recipient country provides an adequate level of data protection, as assessed by the NPC or through appropriate contractual safeguards;
- Standard contractual clauses or binding corporate rules are in place between ssbet and the receiving party;
- The transfer is strictly limited to what is necessary for the specified purpose; and
- All transfers are documented and subject to ssbet's data protection impact assessment process.
ssbet does not transfer personal data to jurisdictions known to have inadequate data protection frameworks without the explicit, informed consent of the data subject or a lawful exception under RA 10173.
ssbet may update or revise this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, PAGCOR regulatory requirements, or the structure of our business. The current version will always be accessible at ssbet.cam/privacy-policy, with the effective date and version number displayed at the top.
For material changes โ those that significantly affect your rights or how your data is used โ ssbet will notify registered players via email at least seven (7) days before the change takes effect. For non-material changes (such as typographical corrections or organizational clarifications), the updated policy will be published without advance notice.
Your continued use of ssbet after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not agree with any material change, you may close your ssbet account and request deletion of your data in accordance with Section 10.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by ssbet, please contact our Data Protection Officer (DPO):
Data Protection Officer: ssbet Data Privacy Team
Email: [email protected]
Live Chat: Available 24/7 via the ssbet platform โ mention "Privacy Request" to be routed directly
Response Time: Within 15 working days for formal data subject rights requests; within 24 hours for general privacy inquiries
If you are not satisfied with ssbet's response to a data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. The NPC handles complaints from data subjects under the Data Privacy Act and may be contacted through its official channels at privacy.gov.ph.
ssbet is committed to resolving all data privacy concerns fairly, promptly, and in accordance with Philippine law. We take every privacy inquiry seriously โ whether it comes from a player in Makati, Cebu, or anywhere else across the Philippines.
Your Data is Safe at ssbet
ssbet is built on a foundation of security, transparency, and respect for your privacy as a Filipino player. Log in to access over 1,000 games and live sports betting, knowing your personal data is protected by Philippine law, PAGCOR regulation, and our own stringent security practices. 21+ only.